Shipping policy
Shipping Policy
Thank you for shopping with LB Leather Co. We take pride in carefully preparing and shipping quality western tack and leather goods.
Processing Time
- Orders are typically processed within 2–5 business days.
- Custom or personalized items may require additional production time. Estimated production times will be provided on the product page or at the time of purchase.
- Orders are processed Monday through Friday, excluding holidays.
Shipping Rates
Shipping rates are calculated at checkout based on your location, package weight, and the shipping method selected.
From time to time, we may offer free shipping promotions. Any applicable promotions will be clearly displayed on our website.
Delivery Times
Estimated delivery times begin after your order has been processed and shipped.
Typical delivery estimates are:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 1–3 business days (when available)
Please note that delivery times are estimates and may be affected by weather, holidays, carrier delays, or other circumstances beyond our control.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information so you can monitor your shipment.
Incorrect Shipping Information
Please ensure your shipping address is correct before placing your order. LB Leather Co. is not responsible for delays, lost packages, or additional shipping charges resulting from incorrect or incomplete shipping information provided by the customer.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to help resolve the issue as quickly as possible.
International Shipping
At this time, LB Leather Co. ships within the United States only.
If international shipping becomes available in the future, this policy will be updated accordingly.
Questions
If you have any questions regarding your order or shipping, please contact us. We’re happy to help and appreciate your support of LB Leather Co